Full Time
FLSA Status: 
Reports To: 
Member Engagement Director
$65,000-$70,000 DOE
Start Date: 
Work Location: 
Position Summary: 

The National Domestic Workers Alliance (NDWA) is the nation’s leading voice for respect, recognition and labor standards for nannies, housecleaners and home care workers. Through leadership development, strategic campaigns and alliance building, we are raising employment standards for the domestic workforce while building a powerful movement for social and global justice. The Alliance formed in 2007 at the US Social Forum. For the first several years of its existence, NDWA was solely a network of affiliate organizations, independent local domestic worker organizations. In 2016, NDWA launched a membership association to allow domestic workers around the country--including in locations where there is no local organization--to join NDWA, ensuring the domestic worker movement builds the power necessary to successfully advance an ambitious agenda and that worker leadership and dues payment sustains the movement. NDWA is currently made up of 70 affiliate organizations and chapters, and a network of individual workers throughout the U.S.

NDWA seeks a Membership Digital Organizer to use online advocacy tools, with a focus on peer to peer text, broadcast text and social media channels, to grow membership, segment worker lists, support workers connecting with their relevant local or online spaces, and build online member leadership. The Member Digital Organizer’s focus will be in developing online programming, courses and actions; engaging with workers online to take part in the online programming; identifying and funneling interested workers to their local chapter, campaign or online space;converting worker contacts to members, and supporting developing worker leadership online, including supporting testing and iterating on online to offline local organizing strategies in areas where NDWA does not have Chapters or affiliates.

  • Utilize online technologies, specifically peer to peer and broadcast text, social media channels, online trainings and and other digital tactics and tools, to engage and deepen trust with domestic workers, with the goal of converting contacts to members. 
  • Develop online programming of interest to workers to engage and convert workers to membership and deeper activism, including online training, remote courses, campaign actions and other activism opportunities. 
  • Monitor NDWA’s worker-facing online presences; respond to worker inquiries and questions; identify, assess and act on trends in how workers relate to NDWA in online spaces. 
  • Identify workers and support them to get involved:
    • Online in various digital channels and closed spaces
    • In distributed methods locally in support of the National Domestic Workers Bill of Rights 
    • Locally with Chapters and in coordination with organizers, the Digital Campaign Strategist and the WeDream in Black team
  • Maintain private member social channels, including community moderation and content generation. 
  • Support the testing of various online digital worker leadership organizing strategies, including identifying potential domestic worker digital leaders, training them on digital organizing, advocacy and networking skills, and supporting these leaders in carrying out online leadership roles.
  • Track worker engagement across digital channels and utilize analysis for audience understanding, targeting and refinement.
  • Understand and apply data-informed decision making, including analysis, reporting, and targeting.
  • Create and maintain weekly reporting, including data analysis and metrics.
  • Write as needed for online ads, video scripts, websites, SMS, and email.
Job Requirements: 

General qualifications:  

  •  A native or fluent and culturally competent Spanish speaker; excellent writing, translation and interpretation skills in both Spanish and English.
  • Minimum 3 years online organizing experience
  • Experience with leadership development, ideally of a low-wage worker base
  • Experience with peer to peer and broadcast text. 
  • Familiarity with online programming and digital training development, such as learning management systems or online video production. 
  • Familiarity with digital strategies for engaging communities with limited access to technology.
  • Familiarity with strategic use of Facebook and other social media platforms, as well as social media management systems and online tools. Direct experience with WhatsApp a plus.
  • Familiarity with data informed online organizing, including multi-channel digital engagement tracking, list segmentation, A/B testing and CRMs. Direct experience with Action Network, EveryAction and/or other advocacy platforms.
  • Excellent time management skills, including ability to meet deadlines, work successfully in a team, handle supervision, and attention to detail
  • Strong research and communication skills.  
  • Willingness to be coached, experiment, apply lessons and iterate on the work continuously.

Organizing qualifications:

  • Experience as a digital or field organizer for a union or membership based association. 
  • Ability to relate to and work with diverse groups of people as well as an understanding of the daily challenges faced by low-income communities of color; previous experience working with marginalized communities or domestic workers.
  • Experience with leadership development, popular education methodology, and strong facilitation/training skills.

Women, People of Color, People with Disabilities and LGBTQ people strongly urged to apply. Applications will only be accepted electronically. Please submit a cover letter, resume, and one professional writing sample in English AND in Spanish here: https://domesticworkers.bamboohr.com/jobs/view.php?id=72. This position will remain open until filled.